Creating a Legal Hold Request

How to create a legal hold request on a set of entries in the archive.

This is applicable to users connecting to either: archive.cryoserver.online or eu.cryoserver.online. Not for on-premises or other .cloud environments. To learn more about switching to the new .online environments please contact your Account Manager or email [e-mail]

In this article, we will guide you through the process of creating a legal hold request within your archive using the Spaces interface. The instructions will be provided from the perspective of a "Basic" user within the archive.

Step 1: Add Entries to a Space

• Go to the Space where you have saved the entries you wish to place on legal hold.

Step 2: Initiate Legal Hold Request

• Click the "More" button located in the top right corner of the Space interface.

• Select "Apply Legal Hold" from the drop-down menu.

Step 3: Provide a Reason for the Legal Hold

• A dialog box will appear, prompting you to enter a "Reason" for the legal hold request.

• Enter your reason for the legal hold request in the provided field.

Step 4: Pending Data Guardian Approval

• After submitting your request, it will be pending approval from the Data Guardian.

Note: The interface of the application may be different and the exact steps may vary based on the application you are using, but the overall process is similar.

Apply legal Hold via the Spaces Interface.