Configuring Global Settings

Configuring your archive's global settings

The Global Settings section allows Admins to configure settings that apply to a whole system, and not just to a single company managed in Cryoserver, when set up in multi-tenant mode.

Note: It is recommended that these settings should only be altered under the guidance of a Cryoserver support engineer.

1. Navigate to Adv Configuration > Global Settings

2. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.

3. Review all the values and click the Save button.

Note:

i. Hover your mouse on the field names for additional information and / or example values.

ii. If the values of fields marked with * are updated, then Cryoserver must be restarted to make the values effective.

Field	Description
URL Hostname	Preferred URL hostname that will be used to access the Cryoserver system. Some Emails sent by Cryoserver to end users will include a URL link back to the Cryoserver (e,g. backend export). By default, these URL’s will be based upon the HOSTNAME of the server. If, however, your users access via a more appropriate (DNS registered) name, then this generated URL may not work – or be rather confusing to end users. So set this to the required (DNS) name that your users use when accessing Cryoserver.
Allow HTTP access	Specifies whether or not HTTP access is allowed. By default Cryoserver web access always uses HTTPS (i.e. certificate based encryption of all data that flows between the user browser and the server). If you do not need this level of security, then you may access Cryoserver using plain (unencrypted) access by selecting this option.
Allow login using company specific URL	Specifies whether or not only logging in from company specific URL is allowed. With this feature turned OFF, then the users must connect from an IP address that is within the configured company ip address range.
Enable switching between classic and new interface	Specifies whether or not switching between classic and new interface is allowed.
Redirect to the URL Hostname	Specifies whether or not redirection to URL hostname is enabled. If the URL used to access Cryoserver is other than the URL Hostname, then the browser will be redirected to the preferred URL Hostname.
Default Locale	Default locale of the system.
Data Split Period	Interval, in months, after which new directory should be created.
Disk Warning Limit	Percentile at which disk warning limit warning will be raised to the user. Cryoserver will send Alert emails if any disk partition used by Cryoserver is filled beyond this limit. Default is 90 Percent.
Disk Critical Limit	Percentile at which disk critical limit warning will be raised to the user. Cryoserver will send Alert emails if any disk partition used by Cryoserver is filled beyond this limit. Default is 90 Percent.
Spool Partition Limit	Capacity of the spool partition which after full, messages in the import directory will be stopped from moving to the spool directory.
Agent Dump Interval	Maximum time, in minutes, that a spool agent will be given to process a single email. The email(s) will be re-queued for re-processing later (up to 3 tries) – if it still fails to process, then it will be ‘errored’.
Keep Source Email for	Number of days for which the source email will be kept after it has been processed by Cryoserver. If the mail fails to be copied from one server to another, then the source mails will NOT be deleted, and will remain in the trashcopy queue until they are successfully copied.
Enable Search Benchmark	Specifies whether or not search benchmark is enabled.
*Search Results Sort Limit	Maximum number of records that can be sorted in the search results. A large sort can be very slow too.
Export Limit	Maximum number of records that can be exported from the search results.
PDF Export Limit for formatted message(s)	Maximum number of formatted message(s) that can be exported to PDF.
Spool size limit	Maximum number of records that can be stored in the spool directory.
*Optimization Schedule (cron expression)	Cron expression based on which the optimization schedule task will be run. Optimization Schedule is a task, run at midnight, that will optimise the indexes of any new data processed that day. During optimisation, the disk usage will rise – depending on the volume of new data processed that day. After optimisation, the indexes will be smaller than before. The scheduler expression is Second Minute Hour Day-of-Week Month Command. The default expression [ 0 0 2 * * ? ] translates that the command should be run on “every 0th second and 0th minute on the 2nd Hour, of every day and month”.
Web day log retain period	Number of days the web log is retained.
Backend Export	Specifies whether or not backend export is enabled.
Convert tnef contents for forwarding purpose	Specifies whether or not converting tnef contents for forwarding is enabled. This option will, for the forward-to-inbox option(s), convert the TNEF content (bodytext and attachments) to an internet standard email format which will be readable by any email client.
Idle index refresh interval	Interval, in minutes, after which indexes should be refreshed automatically.
Forced index refresh interval	Interval, in minutes, after which indexes should be refreshed forcefully.
Apply home page redirection from outlook	Specifies whether or not home page redirection from outlook is allowed.
Apply redirection for saved search outlook folders	Specifies whether or not redirection for saved search outlook folders is allowed.
Hide Horizontal Scroll Bar	Specifies whether or not the horizontal side bar should be hidden.
Mailbox Reader De-duplication	De-duplication type available to users while downloading messages using the Mailbox Reader.
*Separate Legacy JVM	Note: If your system has been upgraded from an old Cryoserver Version 1.3, then this data is made available via a “Bridge” to the old 1.3 code. The old 1.3 code, if required, will normally run in the same Java workspace (memory & threads). This option will prevent the V1.3 code from starting up with the Version 6 code – and allow the old 1.3 code to run independently – perhaps even on a separate server. Other adjustments need to be configured and run the V1.3 code elsewhere – which support engineers will be able to set up.
Auto-suggest keywords for search	Specifies whether or not the auto-suggest feature for suggesting search keywords should be turned on or should users use the key combination Ctrl+Space to get keyword suggestions automatically.
Auto-suggest addresses for search	Specifies whether or not the auto-suggest feature for suggesting addresses should be turned on or should users use the key combination Ctrl+Space to get address suggestions automatically.
Alert History Retention Period	Maximum number of months the alert history should be retained.
Alert History Max Entries	Maximum number of entries that should be retained in the alert history.
LDAP Search Page size	Maximum number of records that should be fetched from an LDAP server, in a single attempt.
Search Results Sort Order	Order in which the search results should be sorted.

For SSO

Field	Description
Service URL to fetch user details	Web service URL to be called by custom SSO login, to fetch the user details.
Logout URL	URL of the page to which the user, logged in via custom SSO, should be redirected upon logout.

File attachment setting (Business Continuity Mode)

Field	Description
Maximum size of attachment data	Maximum size, in MB, that is allowed for attachment data.
Maximum size of attachment file	Maximum size, in MB, that is allowed for attachment files.
Maximum files attached	Maximum number of file attachments that is allowed.
Non Respoolable Error	List of errors that should not be respooled.
MIME headers to be skipped	Refers to the List of MIME headers that should be skipped while storing and retrieving messages