Configuring System Alert Settings
Configuring your archive's system alert settings.
Last updated
Configuring your archive's system alert settings.
Last updated
The System Alert Settings section allows Administrators to configure a range of system-wide settings that affect the number and types of alerts that the system will generate. All the alerts are recorded to a database and can be reviewed in the System Alert History (under Monitor & Reports) section.
Navigate to Adv Configuration > System Alert Settings.
Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.
Click "Save"
Note: Hover your mouse on the field names for additional information and / or example values.
| Field | Description |
|---|---|
| Field | Description |
|---|---|
| Field | Description |
|---|---|
Error Mails Per Day
Number of emails showing error traces which can be sent per day.
Error Check Period
Number of days after which error reminder mails will be sent.
Error Messages Limit
Minimum number of messages in error after which error reminder mails will be sent.
Error Trace Lines
Number of lines of traced to be included in the error reminder mails. This setting limits the quantity of information to a small but reasonable amount.
Send Respool Error Alert
Specifies whether or not an error alert should be sent when a message goes into respool. If Cryoserver encounters an error while processing an email, it will be requeued (into the respool directory) for reprocessing later. Sometimes problems are transitional (like LDAP or Connectivity issues) – and reprocessing will be required. After 3 attempts to process an email, if it still has a problem, then it will be sent to the Error queue, when an alert may be sent. Note: By default, if this option is not set, no alert will be raised for mail that is being re-queued for re-processing.
Send Start Stop Notification
Specifies whether or not a notification should be sent whenever Cryoserver is started and / or stopped. If this is not appropriate (say, when Cryoserver is stopped as part of a daily backup), then unset this option.
Send Daily Message Processing
Specifies whether or not daily message processing report is needed. Every night (at midnight) a summary of that day’s processing will be sent to the Alert recipient(s). If this is not appropriate, then you can turn off this feature with this option.
Daily report format
Format type of the daily report. The available options are: Long - A single column list of the number of emails processed each hour. Short - A small table consisting of 6 lines and 4 columns of the number of emails processed each hour. None - This hour summary turned off. It also includes the number of unique senders, data storage, and other useful reporting metrics.
Send Monthly Usage Summary Report
Specifies whether or not the monthly usage summary report should be sent.
Notifier Severity
Specifies the severity of notifications for which alerts should be sent. It is recommended to enable all these severity types.
Alert Support Contact
Email address and the display name to be included in the body of the alert emails.
Sender Address
Email address from which forward, password reminder, user account creation, user password reset emails should be sent, and the display name for these emails.
Audit From
Email address and the display name which should be used for auditing. Display Name is an optional field.
Alert From
Email address and the display name from which alert emails should be sent. Display Name is an optional field.
Alert To
Email address(es) to which alert emails should be sent. Note: Include support@cryoserver.com if you wish Cryoserver support to view the alert messages.
MailServer Address
SMTP address to be used for sending notifications, typically your main email server. All outbound email from Cryoserver will be delivered here. This setting is also available in the Configuration > Outbound Email and Alerts section.
SMTP Connection Type
SMTP connection type and the port number to be used for sending notifications.
Authorization Required
Specifies whether or not authorization is required for the SMTP server.
Username
Username for the SMTP authorization.
Password
Password for the SMTP authorization.
Agent Lock Interval
Interval, in minutes, processing the same file, after which spool agent will be locked. Once the agent is locked, the email will be errored, a fresh new agent process will be started, and an alert will be generated.
Agent Restart Limit
Maximum number of times the spool agent can be restarted in a day, after startup. This will eventually stop emails from being processed and you will require assistance from a Support Engineer to resolve the situation.
Agent Count
Maximum number of parallel spool agents allowed. Each agent will have some memory and performance overheads.The default of 6 is satisfactory for most situations. It is recommended to use 1 or 2 for a server with less memory and slower CPU, or where the ‘mirror’ server is attached over a slow network link and to use more than 6 on a well specified server that has very high email traffic.