Updating Company Information

How to update company information within the archive.

The Company Settings section allows Administrators to set basic information of the company, contact details, host URL, Outlook preferences, forwarding options, and so on. These settings affect the look and feel of the system to search users (basic and privileged users).

1. Navigate to Basic Configuration > Company Settings.

2. Enter / Select the required values in the fields. Refer to the below field descriptions.

3. Click Save.

Field	Description
Company Name	Complete name of the company. The company name set here will appear on the login page and in the footer line of all subsequent pages, and on some alert emails.
Company Tag	Short name of the company which will be used in the URL to access a specific company login and will be displayed in Preferences dialog. For multi-tenant Cryoserver systems, each company will have a different Company Tag. The company tag name cannot be changed (via the Admin area) after the company has been created.
Time Elapsed(In days)	Number of days elapsed since the date of account creation.
Contact Name	Name of the contact person in the company, preferably the Admin user.
Contact Email	Email address of the contact person in the company.
Contact Phone	Phone number of the contact person in the company.
Reference	Any account number or billing number or any note related to the customer which is used as a reference. This could be used to link to an Accounting system, project number or any other reference desired. Cryoserver supports an API, allowing remote systems to connect and query various aspects of the system. This reference, in combination with the API, could be used to automate some business processes.
Licensed users limit	Number of active mailboxes that should be recorded by Cryoserver. As emails are being archived, Cryoserver will compute an active mailbox count. When the computed active mailbox count exceeds the Licensed users limit, then the usage data will be highlighted to the administrator. Note: Active accounts are computed by Cryoserver as the number of unique ‘local’ email addresses that are used for both sending and receiving emails. It is computed on a daily basis, and averaged over the month. ‘Local’ addresses are those that match the configured local email domains.
URL Hostname	Preferred URL hostname to access the Cryoserver system.This should be the fully qualified name [FQDN], i.e., the full URL including the company’s network domain – typically in the form: hostname.company.com. By default Cryoserver will use the server’s hostname as the base URL. This is often not the best name to use – and instead a more suitable name is added into DNS. Now Cryoserver can be accessed using 3 different URLs: - https://server-hostname - https://dns-name - https://ip-address So that Cryoserver can generate emails that contain links to parts of the system: Password Reminder, Export completed emails, scheduled search emails, stubbing attachment links. The Web Certificate should be created to match the preferred URL name. With a SAN Certificate, you can also include all of the alternate URL names that should be accepted by browsers.
Search Results Sort Order	Order in which the search results should be displayed.
Enable Login Remember-Me	Specifies whether or not the login remember me feature is enabled.If this option is enabled, then a Remember My Login checkbox will be displayed on the login page. If a user checks this option when they login, their username and password will be encrypted and stored in a browser cookie. The next time they access Cryoserver, the login page will be skipped. This is particularly useful for the Outlook Folder Links. Use this if Single Sign On (SSO) facilities are not available. Note: If the user explicitly logs out of Cryoserver, then the Remember-Me cookie will be reset, and the user will need to re-enter their password for their next login.
Offer Outlook Folder Links	Specifies whether or not users are allowed to create outlook folders. If enabled, the Outlook folder links will be provided in 2 places: - Login Page - The outlook folder that is created when the user clicks the login page link will be given the name entered here. - Saved Search panel - the folder link in Outlook is given the same name as the Saved Search. When an end user clicks on one of these links, Cryoserver will download a customized Cryoserver VBS script to the user’s system which can be executed if the browser permissions and any global policy restrictions allow. This VBS script adds a folder entry to the user’s Outlook Client, which will have a Home Page link to the Cryoserver URL. Note: - For any HTTPS web to display within Outlook, the Web Certificate MUST be valid.These links work best if the Single Sign On (SSO) or the “Remember Me” options are used. - For SSO to function, the Cryoserver Web MUST be recognised as being within the “Intranet Security Zone” (and not the Internet or Trust Site zones).
Outlook Folder Search Style	Refers to the search interface to which the Outlook folder should point to. The available options are: - Standard - the standard Cryoserver interface. - Outlook - the Outlook interface. - Folder Replica View - all the folders of the user’s outlook will be replicated. You can alter the required view after creating the outlook link. Users can easily switch between views by clicking the Cryoserver logo on the top left corner.
Outlook Folder Name	Name of the default outlook folder.
Forward To Inbox	Maximum number of emails that users are allowed to forward to their inbox. This option will return a message to the user’s primary email address. It will display a short summary of the original email, and attach the original email – thus preserving the original email headers. Administrators can change the first line of message text in the forwarded email. Lotus Notes alters these forwarded items by removing the attachment and placing its content in-line with the main email. For a forensic copy in Lotus Notes, it is recommended to enable the Zip option.
Allow forward to others	Specifies whether Basic/LDAP users or Privileged users or both are allowed to forward emails to others.
Restrict forwarding only to the registered domains	Specifies if users can forward emails only to registered domains.
Sender Display Name	Name that will be displayed as the sender’s name in forwarded, password reminder, user account creation, and user password reset emails.
Sender Email Address	Email address that will be displayed as the sender’s email address in forwarded, password reminder, user account creation, and user password reset emails.
Standard Forward	Specifies whether Basic/LDAP users or Privileged users or both are allowed to standard forwards.
Inline Forward (non-forensic)	Specifies whether Basic/LDAP users or Privileged users or both are allowed to inline forwarding. An email forwarded from Cryoserver using the Inline Forward (non-forensic) action will display the body text of the original email in the body of the generated email. The original email headers are not preserved for forensic analysis. However, the original attachments are included.
Zipped then attached	Specifies whether original emails of Basic/LDAP users or Privileged users or both are zipped and attached to the new email. This option returns the original email as a zipped attachment to a new email. It is recommended to use this option for Lotus Notes deployments to preserve the original email for forensic or compliance analysis.
Restore To Inbox (via IMAP/EWS)	Maximum number of emails, Basic/LDAP users or Privileged users or both are allowed to restore to their inbox. In this option email is only restored to the Inbox. The EWS / IMAP server to which this action connects is set via the Restore and Authentication panel.
Download Message	Specifies whether Basic/LDAP users or Privileged users or both are allowed to download messages.
Priv User Message Summary	Amount of email text that is displayed in the result listing, for privileged users. The available options are: - Never – the summary text is never shown, and the user cannot override this. This option may be useful for Privilege users to prevent inappropriate viewing of email content. - No – no summary is shown, but the user can override this. - 300 / 600 – show approximately 3 or 6 lines of text.
Basic User Message Summary	Amount of email text that is displayed in the result listing, for basic users. The available options are: - Never – the summary text is never shown, and the user cannot override this. This option may be useful for Privilege users to prevent inappropriate viewing of email content. - No – no summary is shown, but the user can override this. - 300 / 600 – show approximately 3 or 6 lines of text.
Search Results Page Size	Number of rows displayed in the search result page. Default value for this field is 100. The time to display a lot of results (300 to 500) can increase the load time, particularly if a 600 character message summary is to be shown. However, viewing several results at a time can be very useful to the users, particularly when they are using the “group-by” search results action. Users can change their preferred results page size via their preferences.
Disclaimer Message	Message that appears on the login page, below the credentials area.
Header Text	Message that appears at the top, on the login page and in the banner.