Cryoserver Knowledge Base
  • 👋Welcome
    • Contacting Support
    • Release notes
      • Version 10.1.x GA releases
      • v10.5.x - Releases Timeline
  • ⚡Quick Start
    • 1️⃣Setting up Live Email Feed
    • 2️⃣Importing Old Email
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  • 🧑‍🦲Managing Users
    • User Types
    • Creating Local User Accounts
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    • Adding a Delegation Link
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  • ⚙️Basic Configuration
    • Accessing Admin Options
    • Updating Company Information
    • Configuring Outbound Email Settings and Email Alerts
    • Configuring Global Account Settings
    • Managing Mail Server Connections
    • Configuring LDAP Settings
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    • Configuring Email Collector
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  • ⚒️Advanced Configuration
    • Enabling Premium SSO
    • Configuring OAuth Connection Settings
    • Configuring Advance Company Settings
    • Setting Retention Period
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    • Configuring Global Settings
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    • Managing LDAP Search Filters
    • Viewing Company Summary
    • Managing Date Formats
    • Managing Headers
    • Configuring Error Email Respool Settings
    • Configuring De-Duplicated Email Respool Settings
    • Configuring Excluded Email Respool Settings
    • Configuring Windows File Share Settings
    • Setting up Stubbing
  • 🗃️Using the Archive
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  • 🔐Legal Hold
    • Creating a Legal Hold Request
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  • 🗑️Authorised Delete
    • Requesting a Deletion
    • Managing Deletion Requests
  • 🔌Outlook Add-in
    • Local Add-in Install
    • Centralised Add-in Install
    • Introduction to the Outlook Add-in
    • Searching via the Outlook Add-in
    • Pinning the Outlook Add-in
    • Continuing your Add-in Search on the Archive Interface
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  1. Advanced Configuration

Configuring De-Duplicated Email Respool Settings

How to configure your archive's De-Duplicated Email Settings.

The De-duplicated Email Manager allows Administrators to configure respooling settings for de-duplicated emails.

  1. Navigate to Email Management > De-Duplicated Email Manager.

  2. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.

  3. Click the Apply button.

  4. The respool settings for de-duplicated email will be configured successfully.

Field
Description

Message to Respool - All

Specifies whether or not messages should be sent to respool.

Apply Action

Action to be applied on error emails. The option available are: Normal Respool - It simply moves the error items back into the spool queue where they will be re-processed. This option can be used when some action has been taken to resolve the issue. Delete - It will remove all mails from the selected error classes, with an associated audit report.

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Last updated 2 years ago

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