Managing Deletion Requests

As a Data Guardian of your archive with archive.cryoserver.online and eu.cryoserver.online, you will be provided with a separate user account that is used to manage requests. Therefore, the initial step is to access this account. This not applicable for on-premise or .cloud environments. Let's begin.

1. Login to your Data Guardian Account

As a data guardian of your archive, switching from your basic / AD user account to your data guardian account is a simple process that can be accomplished by accessing the profile menu located in the upper right-hand corner of your archive interface.

• Click the profile menu in the top right.

• Click "Change User"

• Click your data guardian account (this should have an indication underneath the username that it is your data guardian account)

• You are now switched into your data guardian account.

2. View Requests

Once you access your data guardian account, you will have access to a new interface that enables you to manage and administer requests and transcripts from your archive. There are two types of requests: deletion and legal hold.

Click "Requests" within the navigation bar.

1. You are now viewing requests, you can see 2 types of requests.

2. Click a "Deletion" request.

3. There are multiple types of actions:

   1. Approval All - Approves all entries in the request.

   2. Decline All - Declines all entries in the request.

   3. Singular Approval - Approves the currently viewed entry.

      • To do this, click an entry to view it and click the "check" mark.

   4. Singular Decline - Declines the currently viewed entry.

      • To do this, click an entry to view it and click the "cross" mark.

4. You can choose which action you'd like to take as a Data Guardian.

5. After your action, the entry will either be:

   1. Approved for deletion and be deleted.

   2. Declined and not be deleted.

Repeat the process with the second data guardian. Two data guardians need to approve the deletion.