Cryoserver Knowledge Base
  • 👋Welcome
    • Contacting Support
    • Release notes
      • Version 10.1.x GA releases
      • v10.5.x - Releases Timeline
  • ⚡Quick Start
    • 1️⃣Setting up Live Email Feed
    • 2️⃣Importing Old Email
    • 3️⃣Creating User Accounts
    • 4️⃣Checking Live Mail Receipts
  • 🧑‍🦲Managing Users
    • User Types
    • Creating Local User Accounts
    • Creating Basic User Accounts
    • Creating Data Guardian User Accounts
    • Creating Privileged User Accounts
    • Searching the User Directory
    • Adding a Delegation Link
    • Adding as Delegate
  • ⚙️Basic Configuration
    • Accessing Admin Options
    • Updating Company Information
    • Configuring Outbound Email Settings and Email Alerts
    • Configuring Global Account Settings
    • Managing Mail Server Connections
    • Configuring LDAP Settings
    • Managing Email Domains
    • Managing Email Addresses
    • Configuring Email Collector
    • Configuring SMTP Service Settings
    • Downloading / Emailing System Logs
    • Managing Exclusion Rules
  • ⚒️Advanced Configuration
    • Enabling Premium SSO
    • Configuring OAuth Connection Settings
    • Configuring Advance Company Settings
    • Setting Retention Period
    • Setting Search Date Limit
    • Setting Report Consolidation Period
    • Setting Case Folder Configuration Limits
    • Configuring Global Settings
    • Configuring SMTP Settings
    • Configuring Web Security Settings
    • Configuring System Alert Settings
    • Managing LDAP Search Filters
    • Viewing Company Summary
    • Managing Date Formats
    • Managing Headers
    • Configuring Error Email Respool Settings
    • Configuring De-Duplicated Email Respool Settings
    • Configuring Excluded Email Respool Settings
    • Configuring Windows File Share Settings
    • Setting up Stubbing
  • 🗃️Using the Archive
    • 🔎Search
      • Searching your Archive
      • Saving your Search
      • Sharing your Search
      • Filtering Search Results
      • Video of Cryoserver.online
      • Search (Classic Interface)
    • 📦Spaces
      • Creating a Space
      • Adding to a Space
      • Sharing a Space
    • 📄Results
      • Downloading a Single Result
      • Downloading Multiple Results
      • Printing Results
      • Result Headers
      • Forward Results
      • Restore Results
      • Saving to Space
      • My Archive
    • ⏳History
      • Saved Searches
      • Recent Search History
  • 🔐Legal Hold
    • Creating a Legal Hold Request
    • Managing Legal Hold Requests
  • 🗑️Authorised Delete
    • Requesting a Deletion
    • Managing Deletion Requests
  • 🔌Outlook Add-in
    • Local Add-in Install
    • Centralised Add-in Install
    • Introduction to the Outlook Add-in
    • Searching via the Outlook Add-in
    • Pinning the Outlook Add-in
    • Continuing your Add-in Search on the Archive Interface
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  1. Basic Configuration

Managing Exclusion Rules

Managing your archive's exclusion rules

The Exclusion Rule Manager section allows Administrators to set a rule that will exclude mails from being processed into the Storage Node repositories. Mails that are excluded will be held in a separate subdirectory on the server for a specified number of days (default is 2 days) before they are deleted by the daily management tasks.

Each rule will exclude mails that exactly match the criteria of the rule. You can use * (wildcard values) to create the criteria. Cryoserver does not allow you to review the excluded mails and to re-queue them after changing the rules for Compliance reasons.

  1. Navigate to Email Management > Exclusion Rule Manager.

  2. Click the Create New Rule button.

  3. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.

  4. Click the Save Rule Details button.

Field
Description

Rule Name

Name of the rule.

From

Email address(es) from which when an email is received the rule should be applied.

To

Email address(es) to which when an email is received the rule should be applied.

Enabled

Specifies whether or not the rule is enabled.

Created By

Cryoserver user that created the rule. This is an auto-populated field.

Created/Edited At

Time stamp at which the rule was created. This is an auto-populated field.

Editing & Deleting Rules

  1. To edit a rule, click the required rule in the Existing Rules section and then click the Edit Rule button.

  2. Edit the values of the required fields and click the Save Rule Details button.

  3. To delete a rule, click the required rule in the Existing Rules section and then click the Delete Rule button.

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Last updated 2 years ago

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