Cryoserver Knowledge Base
  • 👋Welcome
    • Contacting Support
    • Release notes
      • Version 10.1.x GA releases
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  • ⚡Quick Start
    • 1️⃣Setting up Live Email Feed
    • 2️⃣Importing Old Email
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  • 🧑‍🦲Managing Users
    • User Types
    • Creating Local User Accounts
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    • Adding a Delegation Link
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  • ⚙️Basic Configuration
    • Accessing Admin Options
    • Updating Company Information
    • Configuring Outbound Email Settings and Email Alerts
    • Configuring Global Account Settings
    • Managing Mail Server Connections
    • Configuring LDAP Settings
    • Managing Email Domains
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    • Configuring Email Collector
    • Configuring SMTP Service Settings
    • Downloading / Emailing System Logs
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  • ⚒️Advanced Configuration
    • Enabling Premium SSO
    • Configuring OAuth Connection Settings
    • Configuring Advance Company Settings
    • Setting Retention Period
    • Setting Search Date Limit
    • Setting Report Consolidation Period
    • Setting Case Folder Configuration Limits
    • Configuring Global Settings
    • Configuring SMTP Settings
    • Configuring Web Security Settings
    • Configuring System Alert Settings
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    • Viewing Company Summary
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    • Managing Headers
    • Configuring Error Email Respool Settings
    • Configuring De-Duplicated Email Respool Settings
    • Configuring Excluded Email Respool Settings
    • Configuring Windows File Share Settings
    • Setting up Stubbing
  • 🗃️Using the Archive
    • 🔎Search
      • Searching your Archive
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      • Video of Cryoserver.online
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      • Downloading a Single Result
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    • ⏳History
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  • 🔐Legal Hold
    • Creating a Legal Hold Request
    • Managing Legal Hold Requests
  • 🗑️Authorised Delete
    • Requesting a Deletion
    • Managing Deletion Requests
  • 🔌Outlook Add-in
    • Local Add-in Install
    • Centralised Add-in Install
    • Introduction to the Outlook Add-in
    • Searching via the Outlook Add-in
    • Pinning the Outlook Add-in
    • Continuing your Add-in Search on the Archive Interface
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  • 1. Setting SMTP Settings
  • 2. Setting Network Ranges

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  1. Advanced Configuration

Configuring SMTP Settings

Configuring your Archive's SMTP Settings

The Global SMTP Service is an optional service that replaces any email server service installed on the host operating system.

Note: This service currently only supports inbound (journal) mail – mail coming into Cryoserver server. It cannot yet be used to route outbound mail.

1. Setting SMTP Settings

  1. Navigate to Adv Configuration > Global SMTP Service.

  2. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.

  3. Click the Save button.

Field
Description

Receive mail for domain

Domain the mails sent to which will be accepted by the Cryoserver server.

Additional Email Domains

Additional domains the mails sent to which will be accepted by the Cryoserver server.

Encryption Type

Encryption type to be used for emails.

Port

Port number used for receiving emails.

Add Company Header

Specifies whether or not company header should be added.

Critical Free Space

Space below which the SMTP server will stop accepting emails.

Check Frequency

Interval, in minutes, after which the critical free space should be checked.

2. Setting Network Ranges

  1. Scroll down to "Net Ranges"

  2. Enter / Select the required values in the fields. Refer to the table below for field names and descriptions.

  3. Click "Save"

Field
Description

The following Mail Server IP addresses are registered for recieving mails

List of mail server IP addresses that are registered to receive emails.

From

Starting IP address of the network range within which email collection is enabled.

To

Ending IP address of the network range within which email collection is enabled.

Restrict access to network range connections?

Specifies whether or not access is allowed only for registered IP addresses for the company.

PreviousConfiguring Global SettingsNextConfiguring Web Security Settings

Last updated 2 years ago

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