Requesting a Deletion

These are the steps on how to request a deletion from the archive.cryoserver.online and eu.cryoserver.online archives. Login as a Privileged & Delete User role.

1. Search your Archive

• Open your Cryoserver archive, as a Privileged & Delete User and initiate a search on archive.cryoserver.online or eu.cryoserver.online. Or head to your Search History tab and use a saved or previously run search.

• Locate Specific Emails emails and pinpoint the ones you wish to delete.

If you're not ready to request deletion immediately, save your search. This saved search will appear under the Search History tab, allowing you to easily retrieve it later.

2. Request a Deletion

• To delete your search results, click "Save Search with name"

Save Search with Name icon

• Give a description and then "Request for Deletion"

Give you search a name and Request for Deletion button

4. Review by Data Guardian Users

After clicking "Request For Deletion" and confirming, your request will be sent to the Data Guardians of your system for approval. Two Data Guardians will need to approve the deletion request.