> For the complete documentation index, see [llms.txt](https://help.cryoserver.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.cryoserver.com/powered-by-solar-archive/authorised-delete/managing-deletion-requests.md).

# Managing Deletion Requests

As a Data Guardian of your archive with ***archive.cryoserver.online*** and ***eu.cryoserver.online***, you will be provided with a separate user account that is used to manage requests. Therefore, the initial step is to access this account. This not applicable for on-premise or .cloud environments. Let's begin.

### 1. Login to your Data Guardian Account

As a data guardian of your archive, switching from your basic / AD user account to your data guardian account is a simple process that can be accomplished by accessing the profile menu located in the upper right-hand corner of your archive interface.

* Click the profile menu in the top right.
* Click "**Change User**"
* Click your **data guardian account** \
  \&#xNAN;*(this should have an indication underneath the username that it is your data guardian account)*
* You are now switched into your data guardian account.

<figure><img src="/files/dHkK2Ykt2ez2eYH7YN68" alt=""><figcaption><p>Change User Modal</p></figcaption></figure>

### 2. View Requests

Once you access your data guardian account, you will have access to a new interface that enables you to manage and administer requests and transcripts from your archive. There are two types of requests: deletion and legal hold.

Click "**Requests**" within the navigation bar.

<figure><img src="/files/3F0kWx52sFr8RuPu2jwE" alt=""><figcaption></figcaption></figure>

1. You are now viewing requests, you can see 2 types of requests.
2. Click a "**Deletion**" request.
3. There are multiple types of actions:
   1. **Approval All** - Approves all entries in the request.
   2. **Decline All** - Declines all entries in the request.
   3. **Singular Approval** - Approves the currently viewed entry.&#x20;
      * To do this, click an entry to view it and click the "check" mark.
   4. **Singular Decline** - Declines the currently viewed entry.&#x20;
      * To do this, click an entry to view it and click the "cross" mark.
4. You can choose which action you'd like to take as a Data Guardian.&#x20;
5. After your action, the entry will either be:
   1. Approved for deletion and be deleted.
   2. Declined and not be deleted.<br>

<figure><img src="/files/f6CTVjcJH3gVam9uBWil" alt=""><figcaption><p>Approve All / Decline All Actions</p></figcaption></figure>

Repeat the process with the second data guardian.  Two data guardians need to approve the deletion.

<figure><img src="/files/VgpOFoxcdLzHk3UXBqDc" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/ExaR52qMRV40CGKyVUV6" alt=""><figcaption></figcaption></figure>

<figure><img src="/files/KP5V4xkDfR1K9TpqDENt" alt=""><figcaption></figcaption></figure>