# Cryoserver Knowledge Base

## Cryoserver Knowledge Base

- [Welcome](https://help.cryoserver.com/welcome.md): Welcome to Cryoserver's Knowledge Base.
- [Contacting Support](https://help.cryoserver.com/welcome/contacting-support.md): How to get Support for your archive from our friendly support team.
- [Powered by Solar Archive](https://help.cryoserver.com/powered-by-solar-archive.md)
- [Using the Archive](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive.md): Maximize your productivity with a well-organized email archive.
- [Search](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search.md): Using the powerful search engine on your Archive.
- [Searching your Archive](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/searching-your-archive.md): How to search across your archive using Cryoserver.online environment.
- [Saving your Search](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/saving-your-search.md): How to save a search to your archive.
- [Sharing your Search](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/sharing-your-search.md): How to share an archive search across your organisation.
- [Filtering Search Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/filtering-search-results.md): How to filter search results in your Archive
- [Video of Cryoserver.online](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/video-of-cryoserver.online.md): How to use the Cryoserver.online Application
- [Search (Classic Interface)](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/search/search-classic-interface.md): How to Search on the Classic Interface of Cryoserver
- [Spaces](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/spaces.md): Store and Secure entries into your archive's spaces.
- [Creating a Space](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/spaces/creating-a-space.md): How to create a Space in Cryoserver
- [Adding to a Space](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/spaces/adding-to-a-space.md): Adding Entries to a Space
- [Sharing a Space](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/spaces/sharing-a-space.md): Share a space across your organisation.
- [Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results.md): Browsing your Results in Cryoserver
- [Downloading a Single Result](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/downloading-a-single-result.md): How to download a single result from your archive
- [Downloading Multiple Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/downloading-multiple-results.md)
- [Printing Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/printing-results.md): How to print results from your archive
- [Result Headers](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/result-headers.md): Finding Result Headers in your Archive
- [Forward Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/forward-results.md): How to forward results from your archive.
- [Restore Results](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/restore-results.md): Restore results back into your email inbox
- [Saving to Space](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/saving-to-space.md): How to save a result into a space
- [My Archive](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/results/my-archive.md): Accessing your Archive via My Archive
- [History](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/history.md): Browsing your Search History & Saved Searches in Cryoserver
- [Saved Searches](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/history/saved-searches.md): How to access your Saved Searches via the Saved Searches Tab
- [Recent Search History](https://help.cryoserver.com/powered-by-solar-archive/using-the-archive/history/recent-search-history.md): Accessing your search history via the Recent Search History tab
- [Legal Hold](https://help.cryoserver.com/powered-by-solar-archive/legal-hold.md): Applying, Requesting and Removing Legal Hold
- [Creating a Legal Hold Request](https://help.cryoserver.com/powered-by-solar-archive/legal-hold/creating-a-legal-hold-request.md): How to create a legal hold request on a set of entries in the archive.
- [Managing Legal Hold Requests](https://help.cryoserver.com/powered-by-solar-archive/legal-hold/managing-legal-hold-requests.md): How to Approve/Part-Approve and Decline Legal Hold Requests
- [Outlook Add-in](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in.md): Installing & Using our Outlook Add-in
- [Local Add-in Install](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/local-add-in-install.md): Installing the Add-in Locally
- [Centralised Add-in Install](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/centralised-add-in-install.md): Install the Add-in across the organisation.
- [Introduction to the Outlook Add-in](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/introduction-to-the-outlook-add-in.md): Introduction to the Outlook Add-in with the React UI
- [Searching via the Outlook Add-in](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/searching-via-the-outlook-add-in.md): How to start searching via the Outlook Add-in with the React UI
- [Pinning the Outlook Add-in](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/pinning-the-outlook-add-in.md): Pin the Outlook Add-in to keep it open while browsing with the React UI.
- [Continuing your Add-in Search on the Archive Interface](https://help.cryoserver.com/powered-by-solar-archive/outlook-add-in/continuing-your-add-in-search-on-the-archive-interface.md): How to continue your Outlook Add-in search on the full archive interface.
- [Authorised Delete](https://help.cryoserver.com/powered-by-solar-archive/authorised-delete.md): How to delete entries from your archive using Authorised Delete
- [Requesting a Deletion](https://help.cryoserver.com/powered-by-solar-archive/authorised-delete/requesting-a-deletion.md): These are the steps on how to request a deletion from the archive.cryoserver.online and eu.cryoserver.online archives. Login as a Privileged & Delete User role.
- [Managing Deletion Requests](https://help.cryoserver.com/powered-by-solar-archive/authorised-delete/managing-deletion-requests.md): How to manage deletion requests in your archive with archive.cryoserver.online and eu.cryoserver.online environments.
- [Quick Start](https://help.cryoserver.com/quick-start.md): Get going with Cryoserver quickly using our quick start guides.
- [Setting up Live Email Feed](https://help.cryoserver.com/quick-start/setting-up-live-email-feed.md): Your Archive is compatible with all versions of Exchange, Exchange Online and M365 plans as they all support Journaling. Lotus Notes, GroupWise and other mail systems are also supported.
- [Importing Old Email](https://help.cryoserver.com/quick-start/importing-old-email.md): Importing the old mail into the archive via the Mailbox Reader service.
- [Creating User Accounts](https://help.cryoserver.com/quick-start/creating-user-accounts.md): Creating our user accounts to access the archive.
- [Checking Live Mail Receipts](https://help.cryoserver.com/quick-start/checking-live-mail-receipts.md): Checking email's are being sent and securely stored in the archive.
- [Managing Users](https://help.cryoserver.com/managing-users.md): Everything you need to know about users in Cryoserver.
- [User Types](https://help.cryoserver.com/managing-users/user-types.md): User Types within Cryoserver
- [Creating Local User Accounts](https://help.cryoserver.com/managing-users/creating-local-user-accounts.md): How to create local user accounts on Cryoserver
- [Creating Basic User Accounts](https://help.cryoserver.com/managing-users/creating-basic-user-accounts.md): How to create basic user accounts.
- [Creating Data Guardian User Accounts](https://help.cryoserver.com/managing-users/creating-data-guardian-user-accounts.md): How to create a Data Guardian User Account
- [Creating Privileged User Accounts](https://help.cryoserver.com/managing-users/creating-privileged-user-accounts.md): How to create privileged user accounts in Cryoserver
- [Searching the User Directory](https://help.cryoserver.com/managing-users/searching-the-user-directory.md): How to search the user directory of Cryoserver
- [Adding a Delegation Link](https://help.cryoserver.com/managing-users/adding-a-delegation-link.md): How to add a delegation link as an Admin of Cryoserver
- [Adding as Delegate](https://help.cryoserver.com/managing-users/adding-as-delegate.md): Adding as a delegate on Cryoserver
- [Basic Configuration](https://help.cryoserver.com/basic-configuration.md): Everything you need to know about the basic configuration of a Cryoserver system.
- [Accessing Admin Options](https://help.cryoserver.com/basic-configuration/accessing-admin-options.md): How to gain access to your various Admin options.
- [Updating Company Information](https://help.cryoserver.com/basic-configuration/updating-company-information.md): How to update company information within the archive.
- [Configuring Outbound Email Settings and Email Alerts](https://help.cryoserver.com/basic-configuration/configuring-outbound-email-settings-and-email-alerts.md): How to configure your archive's outbound email settings and alerts.
- [Configuring Global Account Settings](https://help.cryoserver.com/basic-configuration/configuring-global-account-settings.md): How to configure your Global Account Settings in Cryoserver
- [Managing Mail Server Connections](https://help.cryoserver.com/basic-configuration/managing-mail-server-connections.md): How to manage your mail server connections in Cryoserver.
- [Configuring LDAP Settings](https://help.cryoserver.com/basic-configuration/configuring-ldap-settings.md): How to configure your archive's LDAP settings.
- [Managing Email Domains](https://help.cryoserver.com/basic-configuration/managing-email-domains.md): How to manage your archive's email domains.
- [Managing Email Addresses](https://help.cryoserver.com/basic-configuration/managing-email-addresses.md): How to manage your archive's email addresses
- [Configuring Email Collector](https://help.cryoserver.com/basic-configuration/configuring-email-collector.md): How to configure your archive's email collector.
- [Configuring SMTP Service Settings](https://help.cryoserver.com/basic-configuration/configuring-smtp-service-settings.md): Configuring your SMTP Service Settings for your Archive
- [Downloading / Emailing System Logs](https://help.cryoserver.com/basic-configuration/downloading-emailing-system-logs.md): How to download system logs from your Archive
- [Managing Exclusion Rules](https://help.cryoserver.com/basic-configuration/managing-exclusion-rules.md): Managing your archive's exclusion rules
- [Advanced Configuration](https://help.cryoserver.com/advanced-configuration.md): Fine-tune your Archive with Advanced Configuration settings.
- [Enabling Premium SSO](https://help.cryoserver.com/advanced-configuration/enabling-premium-sso.md): Single Sign On is a technique in which your current Windows domain login to access Cryoserver, bypassing the login page.
- [Configuring OAuth Connection Settings](https://help.cryoserver.com/advanced-configuration/configuring-oauth-connection-settings.md): Open Authorization (OAuth) is a token-based technique of authentication and authorization used to provide Single Sign On (SSO).
- [Configuring Advance Company Settings](https://help.cryoserver.com/advanced-configuration/configuring-advance-company-settings.md): Configure your archive's advanced company settings.
- [Setting Retention Period](https://help.cryoserver.com/advanced-configuration/setting-retention-period.md): How to set your archive's email retention period.
- [Setting Search Date Limit](https://help.cryoserver.com/advanced-configuration/setting-search-date-limit.md): Setting your archive's search date limit.
- [Setting Report Consolidation Period](https://help.cryoserver.com/advanced-configuration/setting-report-consolidation-period.md): Setting your archive's report consolidation period.
- [Setting Case Folder Configuration Limits](https://help.cryoserver.com/advanced-configuration/setting-case-folder-configuration-limits.md): How to set your archive's Case Folder limits
- [Configuring Global Settings](https://help.cryoserver.com/advanced-configuration/configuring-global-settings.md): Configuring your archive's global settings
- [Configuring SMTP Settings](https://help.cryoserver.com/advanced-configuration/configuring-smtp-settings.md): Configuring your Archive's SMTP Settings
- [Configuring Web Security Settings](https://help.cryoserver.com/advanced-configuration/configuring-web-security-settings.md): Configuring your archive's web security settings
- [Configuring System Alert Settings](https://help.cryoserver.com/advanced-configuration/configuring-system-alert-settings.md): Configuring your archive's system alert settings.
- [Managing LDAP Search Filters](https://help.cryoserver.com/advanced-configuration/managing-ldap-search-filters.md): Manage your archive's LDAP Search Filters
- [Viewing Company Summary](https://help.cryoserver.com/advanced-configuration/viewing-company-summary.md): How to view your company summary on your archive.
- [Managing Date Formats](https://help.cryoserver.com/advanced-configuration/managing-date-formats.md): How to manage date formats for your archive.
- [Managing Headers](https://help.cryoserver.com/advanced-configuration/managing-headers.md): How to manage your headers on the archive.
- [Configuring Error Email Respool Settings](https://help.cryoserver.com/advanced-configuration/configuring-error-email-respool-settings.md): How to configure your archive's error email respool settings
- [Configuring De-Duplicated Email Respool Settings](https://help.cryoserver.com/advanced-configuration/configuring-de-duplicated-email-respool-settings.md): How to configure your archive's De-Duplicated Email Settings.
- [Configuring Excluded Email Respool Settings](https://help.cryoserver.com/advanced-configuration/configuring-excluded-email-respool-settings.md): Configuring your archive's excluded email respool settings.
- [Configuring Windows File Share Settings](https://help.cryoserver.com/advanced-configuration/configuring-windows-file-share-settings.md): Configure your Windows File Share Settings.
- [Setting up Stubbing](https://help.cryoserver.com/advanced-configuration/setting-up-stubbing.md): How to setup stubbing within your Cryoserver system.